Digital delivery
After successful payment, the watermark-free hosted invitation is published and its shareable link is made available. Delivery is electronic; no physical product is shipped.
Customer information
Refunds & digital delivery.
Digital invitations are delivered immediately after successful payment, with clear support for genuine technical problems.
Last updated 22 August 2026Before publication
If payment is taken but the invitation cannot be published because of a verified service error, contact us promptly. We will first try to restore delivery and may offer a replacement or refund where delivery cannot be completed.
After publication
Because the personalised digital service is supplied immediately, change-of-mind refunds are generally not available after publication. This does not limit rights that cannot legally be excluded. Duplicate charges and confirmed technical failures will be investigated and corrected.
Customer-entered details
Spelling, date, venue, map-link, image or RSVP errors present in the approved preview are not service defects. The builder provides a live preview so these details can be checked before payment.
How to request help
Email studio@artiena.studio with the invitation link, payment reference and a short description of the problem. Please do not send complete card numbers or passwords.